Privacy Policy
At cohostonline.com, owned by Veraxul SL, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data Controller Identity
Controller: Veraxul SL
Trade Name: Cohost Online
Website: https://cohostonline.com
Contact Email: hello@cohostonline.com
2. Data We Collect
- Full name
- Email address
- Phone number (optional)
- Information about the vacation rental property (if provided)
- IP address and browsing data
3. Purpose of Data Processing
- To respond to inquiries via contact forms
- To prepare personalized service proposals
- To improve our services and user experience
- To send commercial communications, if authorized by the user
4. Legal Basis
We process your data based on:
- Your explicit consent
- The performance of a contract or pre-contractual measures
- Our legitimate interest to improve services or respond to requests
5. Data Retention
Your data will be retained for the necessary time to fulfill the purposes described, or until you request its deletion. In the case of commercial communications, until you withdraw your consent.
6. Data Recipients
We do not share your data with third parties, unless required by law or essential for providing the service (e.g., platforms like Airbnb, if authorized by you).
7. International Transfers
We use service providers that may be located outside the European Economic Area. In such cases, we ensure that transfers comply with adequate safeguards, such as standard contractual clauses approved by the European Commission.
8. User Rights
As a user, you have the right to:
- Request access to your personal data
- Request rectification or deletion
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw your consent at any time
To exercise your rights, simply write to us at hello@cohostonline.com clearly stating your request. We will respond as soon as possible.
If you believe your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).
9. Use of Cookies
We use our own and third-party cookies for technical, analytical, and advertising purposes. Non-essential cookies are only used with your explicit consent, which you can manage at any time via our cookie banner.
10. Data Security
We adopt the necessary technical and organizational measures to ensure the security and confidentiality of your data, and to prevent loss, alteration, or unauthorized access.
11. Contact Forms
Data submitted via our forms will be used solely to manage your inquiry or request. We will not use it for commercial purposes without your prior consent.
12. Changes to This Policy
We reserve the right to modify this policy to adapt it to legislative or technical changes. We recommend reviewing it periodically.